Opus Start hiring

THE WORK IS ALREADY DIGITAL

If the work runs on software, the talent pool should be bigger than your office

Dispatch, customer service, invoicing, collections, permits and coordination happen inside phones, platforms and CRMs. The field team can stay local while the operations layer draws from senior nearshore talent working your business hours.

Start hiring Find the operator for the work, not the person nearest the building.
Dispatch and schedulingCSR and customer coverageBack-office processing

FROM SEAT TO SYSTEM

Put the right person inside the workflow

  1. 01

    Map the work

    Define which conversations, queues, metrics and decisions the seat owns during your business day.

  2. 02

    Search the deeper pool

    Opus sources senior nearshore operators across Latin America against that operating picture.

  3. 03

    Test real-time judgment

    Screening covers communication, role fit, references and the ability to handle work that changes while it is happening.

  4. 04

    Embed the teammate

    A custom playbook connects the hire to your tools, people and priorities before the first day begins.

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THE WORK SPEAKS

A remote teammate can still own the operation

“We’re up to six across our operations now, and I wouldn’t build my team any other way.”
Natasha LandryOwner, Landry Mechanical

WHERE PROXIMITY STOPS MATTERING

The systems are remote. The presence still has to be real.

Remote does not mean absent. The right nearshore hire is in the same operating day, on the board and in the phone system when your customers and field team need them.

Work inside the tools

ServiceTitan, Housecall Pro, Jobber, phone systems and CRMs carry the workflow. The seat needs fluency with software and the judgment to use it well.

Show up in the business day

Latin American professionals work Eastern to Pacific hours, which puts them in standups, escalations and customer conversations when your team is there.

Keep the field layer local

Technicians still go to the job. The people routing trucks, booking work and chasing the invoice can work wherever the systems reach.

Own the operating context

The best operator does more than click through a platform. They notice the pattern, communicate the change and keep the work moving.

PUT THE SEAT WHERE THE WORK IS

Grow the operations layer without moving the trucks

Tell us which seat is holding back the work. We will help you find the person who can run it in the same operating day.

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